Refund policy

Returns:

 
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition as when you received it. It also needs to be in the original packaging. 

Refunds:

Once we receive and inspect your return, we will send you an email to notify you that your item has been received. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days. 

Shipping:

To return your product, please send it to: 

Rockscale Design

PO Box 9147 Fountain Valley,

CA 92728, United States. 

You will need to cover your own return shipping costs, which are non-refundable. If your item is valued over $75, we recommend using a trackable shipping service or buying shipping insurance, as we cannot guarantee receipt of your return.